Privacy policy Omnicol NV

1. General

1. This privacy policy ("Privacy Policy") covers the processing of your personal data when using our Website and the services associated therewith (collectively referred to as the "Website"). This processing is carried out by the Omnicol group, namely Omnicol NV, Omnicol BV, Omnicol Flooring BV, Omnicol Belgium NV, and Omnicol GmbH as data controllers, headquartered at Nijverheidsstraat 14, 2381 Weelde (Belgium) ("we", "us"), registered with the Crossroads Bank for Enterprises (VAT number: BE 0412 460 034), in accordance with applicable legislation on the protection of personal data. 

2. By ticking the checkbox indicating that you have fully read and understood the Privacy Policy and agree to it without reservation, you consent to the processing of your personal data as set forth in this Privacy Policy, and declare that you have indeed read and unconditionally agree to this Privacy Policy. You declare that you understand the purposes for which your personal data are processed. You also agree that your continued use shall be understood as continuing consent. You may withdraw your consent at any time by contacting us at info@omnicol.eu.

3. Our Website uses cookies and similar technologies. Cookies are small text files placed on the hard drive of a device, containing certain information, including sometimes personal data. For more information about our use of cookies, please read our cookie policy at https://www.omnicol.eu/Cookies/.

4. The Privacy Policy may be amended from time to time. Such changes will be communicated via the Website. 

5. This Privacy Policy was last updated on 10-04-2024. 

2. What & why we process data

1. When you use the Website, we process your personal data. These data may include:

• Identification data (name, address, email, phone, ...); 
• Contact details; 
• User data; 
• Technical data; 
• Data assigned to you for the use of our products and services; 
• Data obtained through the use of our products and services, including use by end users; 
• Data received from third parties.

2. The purpose of this processing and the legal basis for it are:

• Use of the Website (consent and, where applicable, legitimate interest)
• Contacting us (consent and, where applicable, legitimate interest)
• Applying for job vacancies (consent)

Why?

• Improving the visitor's user experience on the website 
• Responding to requests for contact 
• Enabling the job application process

3. In principle, we obtain the aforementioned personal data directly from you. However, if you choose to register via a social media account (e.g., Facebook, LinkedIn, or Google), this data will be collected via your social media profile. We recommend consulting your social media service provider's privacy policy to determine what data is processed by your social media service provider when you use the social media login function.

4. In principle, we do not transmit any of the personal data you provide via the Website to social media providers unless you consent to it.

5. In addition to the above purposes, we may also process your personal data:

• To provide you with information about products and services you request in a personalized and efficient manner, whether via the Website, email, phone, or social media channels. 
• To process your personal data so that we can provide you with certain Services. 
• For direct marketing purposes, i.e., to provide you with targeted communications, promotions, offers, and other advertisements from us or our selected partners. For this purpose, we will request your explicit consent via an "opt-in." 
• For conducting statistical analyses to improve our Website and/or Services, or developing new products or services. 
• To provide to a financial institution or payment service provider, to enable your financial institution and the payment service provider to comply with their legal obligations. 
• To transfer to the police or judicial authorities as evidence of potential crimes or if there are reasonable suspicions of unlawful acts or crimes committed by you through your registration with or use of the Website or the Services. 
• In the context of a potential merger with, acquisition of/by, or split by a third party, even if that third party is located outside the EEA.

3. Who we share data with

1. We do not transmit your personal data in an identifiable manner to third parties unless necessary for the operation of the Website, except with your explicit consent.

2. We may engage external processors to provide you with the Website. We ensure that such third-party processors may only process your personal data on written instruction from us. We guarantee that all external processors are selected with due care so that we can rely on the security and integrity of your personal data.

3. We may transfer anonymized and/or aggregated data to other organizations that may use this data to improve products and services and organize marketing, presentation, and custom sales of products and services.

4. In exceptional cases, we may be required to disclose Personal Data based on a court order or compelling statutory or regulatory requirements. We will attempt to inform you in advance, unless this is not possible for legal reasons.

4. Where we process data 

1. We and our external processors will only process your identifiable personal data within the EEA. We may transfer your anonymized and/or aggregated data to organizations outside the EEA. 

If such a transfer occurs, we will ensure that appropriate safeguards are in place to ensure the security and integrity of your personal data, that all rights with respect to personal data that you may enjoy under applicable mandatory law are guaranteed, and that the necessary legal protection mechanism is implemented.

5. How we process data

1. Wij We endeavor to process only the personal data necessary to achieve the purposes set out in this Privacy Policy. We will process your personal data in a lawful, fair, and transparent manner and endeavor to keep them accurate and up-to-date.

2. Your personal data will only be processed for as long as necessary to achieve the purposes set out in this Privacy Policy or until you withdraw your consent for its processing. Please note that withdrawal of consent may result in your inability to use the Website and/or Services in whole or in part. If you have registered on our Website, we will delete your personal data when you delete your profile, unless a legal or regulatory obligation or a judicial or administrative order would prevent us from doing so.

3. We will take appropriate technical and organizational measures to keep your personal data secure against unauthorized access, theft, accidental loss, manipulation, or destruction. Access by our staff or staff of our external processors is only possible on a need-to-know basis and is subject to strict confidentiality obligations. However, you understand that security measures can only be guaranteed on a best effort basis, and we may be liable for damages resulting from the improper or unlawful use by a third party of your personal data.

4. We may process your data in the interest of ourselves, our partners, or third parties when your registration on the Website or use of the Website or Services can be considered (a) as a breach of the terms or intellectual property rights or any other right of a third party, (b) as a threat to the security or integrity of the Services, (c) as a danger to the Website or systems of ours or our subcontractors due to viruses, Trojan horses, spyware, malware, or any other form of malicious code, or (d) in any way illegal or unlawful, discriminatory, or offensive.

6. How long we retain your data

Retention periods vary depending on the service provided. We retain your data:

• for as long as necessary for the purposes for which they are collected and processed; 
• for as long as necessary to comply with our legal, contractual, and legal obligations and to meet our commercial operational activities.

7. Your rights

1. You have the right to request access to all personal data we process about you. However, requests for access that are evidently made with the intention of causing annoyance or harm to us will not be processed.

2. You have the right to request that all personal data about you that is incorrect or inaccurate be corrected free of charge. If you have registered on our Website, you can correct many of these data yourself via your profile. When making such a request, you must also provide evidence that the personal data for which correction is requested are incorrect.

3. You have the right to withdraw your previously given consent for the processing of your personal data. You may withdraw your consent at any time by sending an email to info@omnicol.eu.

4. You have the right to request that personal data about you be erased if you withdraw your consent for its processing. However, please note that a request for deletion will be evaluated by us in light of legal or regulatory obligations or judicial or administrative orders that may prevent us from deleting the personal data concerned.

5. Instead of deletion, you may also request that we restrict the processing of your personal data if (a) you dispute the accuracy of such data, (b) the processing is unlawful, or (c) the data are no longer necessary for the stated purposes, but you need them to defend yourself in legal proceedings.

6. You have the right to object to the processing of personal data if you can demonstrate that there are serious and legitimate reasons relating to particular circumstances that justify such objection. However, if the intended processing is considered direct marketing, you have the right to object to such processing free of charge and without justification.

7. When your personal data are processed based on consent or a contract and the processing is carried out by automated means, you have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format and, where technically feasible, you have the right to have this data transmitted directly to another service provider. The technical feasibility of this operation is assessed solely by us.

8. If you wish to exercise one or more of the rights listed above, you can send an email to info@omnicol.eu. Your request must clearly state which right you wish to exercise and why. We will immediately inform you of the receipt of such a request. If the request is deemed justified, we will fulfill it as soon as reasonably possible and no later than thirty (30) days after receipt of the request. Additional identification regarding your identity may be requested.

9. If you have a complaint about the processing of your personal data, you can always contact us at the email address info@omnicol.eu. If you are not satisfied with our response, you are free to lodge a complaint with the competent data protection authority, the Belgian Data Protection Authority, Drukpersstraat 35, 1000 Brussels. For more information, please visit https://www.gegevensbeschermingsautoriteit.be.